The Global Fund is a partnership designed to accelerate the end of AIDS, tuberculosis and malaria as epidemics. As an international organization, the Global Fund mobilizes and invests more than US$4 billion a year to support programs run by local experts in more than 100 countries. In partnership with governments, civil society, technical agencies, the private sector and people affected by the diseases, we are challenging barriers and embracing innovation.
The Chief of Staff (CoS) is a key member of the senior management team, supporting the Executive Director (ED) and, by extension, the rest of the Management Executive Committee (MEC) in delivering the Global Fund Strategy. Working flexibly with the ED and the Front Office Team Leader (FOTL), and with the direct support of the Strategy Implementation Team and the Performance Delivery Team (PDT), the CoS will maximize the ED’s impact, through careful planning and preparation of ED interventions, monitoring and follow-up of MEC action items, targeted oversight of strategy implementation priorities, and direct engagement to drive specific changes or resolve particular issues. The CoS will therefore play a key role in driving coordination, collaboration and prioritization across the organization. The CoS will also represent the ED in internal and external meetings where appropriate. Through managing the MEC agenda and via continuous interaction with MEC and the Extended Leadership Team (ELT), the CoS will also serve as the ED’s radar and response mechanism, enabling issues to be anticipated and resolved swiftly, and enhancing communication and coordination across the senior management team.
The CoS will be a member of MEC and will take responsibility for the activities and staff currently in Strategy Implementation Team (comprising three sub-teams currently in Strategy & Policy Hub: organization planning and monitoring, process design/optimization, and Performance & Accountability oversight and reporting) and the Performance Delivery Team, reconfiguring these teams as necessary to meet the evolving needs of the organization.Key Responsibilities
The Chief of Staff will:
Provide high-level strategic and execution support to the ED
- Support the ED on determining priorities for ED intervention in the context of overall strategic and implementation imperatives and evolving circumstances
- Develop and sustain trusted relationships with MEC members and key members of the Extended Leadership Team (ELT) to ensure translation of strategic priorities into action
- Provide support to the ED in internal and external communications, working with External Relations and Communications Division (ERCD) and acting as a spokesperson for the ED where necessary
Ensure the effectiveness of the senior leadership team (MEC/ELT)
Coordinate MEC agenda and follow up actions and communications, working with the Strategy Policy Hub (SPH) and MEC members
- Monitor and report on Performance & Accountability progress and metrics
- Provide targeted support to other MEC members on change management and strategy implementation priorities
- Drive organization planning process in conjunction with Finance and HR
- Drive and coordinate ELT agenda, working with HR and SPH to galvanize cross-functional leadership at this level.
Take lead on specific cross-functional projects and issues as needed
- Lead or support specific organization wide and/ or cross-functional projects or initiatives as agreed with the ED in conjunction with relevant MEC members, deploying PDT resources as needed
- Act as a trouble-shooter on specified issues as requested by the ED
Represent the ED in both internal and external meetings/groups/processes
- Represent the ED on selected internal working groups, steering committees, etc (this will vary over time, but to give a flavor, current examples might include the Diversity, Equity and Inclusion taskforce, the Future of Work working group, and the cross functional group working on pandemic preparedness)
- Represent the ED on selected external working groups, forums, meetings, etc, and build relationships with key external stakeholders (this will also vary over time, but current examples might include the work on transitioning ACT-A to a future Medical Counter-Measures platform)
Ensure the smooth and effective operation of the Office of the Executive Director (OED)
- Act as budget holder for OED as a whole, including both the combined Strategy Delivery and PDT teams, and the ED’s front-office
- Manage Strategy Implementation Team and PDT staff and activities, reconfiguring as necessary and sustaining the pipeline of exceptional talent.
- Delegating day-to-day of the ED’s front-office and budget to the Front Office Team Lead (FOTL)
- Work with FOTL on prioritizing ED time and commitments, and participate in selected meetings /missions alongside the ED to ensure prompt follow up
- Act a day-today administrative interface for the Chief Evaluation and Learning Officer (CELO)
- Support Heads of HR and SIID, and the ED in managing relationships with Staff Council, Ombudsman and Appeal Board (and other stakeholders as required)
Manage Strategy Implementation and Performance Delivery (PDT) teams
- Manage the Strategy Implementation Team (indicative FTE: 7) that leads coordination of strategy implementation (2023-2028), monitors KPIs and priority setting, reports on progress, and elevates strategy implementation challenges to the MEC, as needed for resolution. This team also co- leads organization planning processes together with HR and Finance, to ensure alignment with our strategic priorities, replenishment outcomes and budget constraints, and to sustain agile and cost-effective operational delivery.
- Manage the Performance Delivery Team (PDT) (indicative FTE: 14) that provides targeted design and implementation support of transformation, continuous improvement and project and change management across the Secretariat, working with relevant MEC and ELT members.
- Enhance synergies and collaboration between Strategy Delivery and PDT.
Subject to change by the Executive Director at any time at their sole discretion.
- Advanced university degree in a relevant discipline (medicine, science, economics, international relations or related fields)
- Advanced qualifications or equivalent experience in public health and development
- Formal credentials or equivalent experience in the following:
- Strategic planning
- Project management
- Change management
- At least 10 to 15 years of professional experience of which at least 5 years at a senior management level in managing cross- functional teams in complex organizations
- Significant experience of delivering results in a complex multi-stakeholder environment, including governments, technical agencies and civil society
- Track record of being able to deliver results in multiple ways – including by direct personal action, through successful management of teams, and by influencing/persuading others to achieve desired objectives
- Proven ability to deliver results under pressure and in the context of rapidly changing and often conflicting priorities
- Demonstrated capacity to manage multiple simultaneous strands of work without dropping the ball.
- Extensive knowledge of public health issues and the global health arena, including institutional dynamics and donor/implementer considerations
- Strong managerial skills, and proven ability to lead staff from diverse backgrounds and interact and collaborate with diverse stakeholders and partners.
- Pragmatic understanding of the operational realities of delivering results in the often challenging and capacity-constrained environments in which the Global Fund invests.
- Demonstrated ability to work with discretion and good judgement on sensitive issues
- Demonstrated operational skills in strategy implementation, showing effective oversight of program and change implementations, and the ability to act swiftly on risks and opportunities.
- Direct knowledge of the Global Fund and/or a comparable organization.
- Direct operational experience of delivering health services, or of delivering other services in resource-constrained environments.
- Experience in a chief of staff or equivalent kind of role.
- Understanding/experience of issues relating to HIV, TB and malaria, health systems, human rights, gender, and health inequities.
Role specific expectations:
- High and sustained productivity, including the ability to manage the inevitable stresses arising from a role that requires enormous flexibility, resolving frictions, and dealing with ambiguity
- Exceptional interpersonal skills, including the capacity to build and sustain trusted relationships, particularly with the ED, MEC members and other key stakeholders.
- Excellent diplomatic and negotiation skills, including tact, discretion, and sound judgment in interacting with others
- Very strong conceptual skills, to enable the compelling articulation of ideas, and the clear framing of issues.
- Willingness and ability to engage on the nitty-gritty of operational matters, alongside the bigger picture issues of vision and strategy.
- Ability to attract and inspire talented staff
- Passion for the Global Fund mission and commitment to our values.
- Acute sensitivity to considerations of diversity, human rights, gender equality and health inequity.
An excellent knowledge of English, both written and oral, and preferably a good working knowledge of French. Knowledge of other languages would be an asset.
- Global Fund awareness and mind-set
- Service orientation
- Drive for results
- Intelligent Decision Making (Level 3)
- Managing Conflicts (Level 3)
- Proactive Process Improvement (Level 3)
- Setting the vision (Level 3)
- Solution Design (Level 3)
- Stakeholder Management (Level 3)
- Strategic long-term thinking (Level 3)
- Global Public Health (Level 2)
- Multi-cultural understanding (level 3)
- Geopolitical awareness (level 3)
The Global Fund recruits top-tier talent for our open positions, in support of our mission to end AIDS, tuberculosis and malaria as epidemics.